I think launcher is bug, reinstall game many times but cannot fix the problem.
But other computer operates Windows xp still can play this game properly.
Please fix this asap
Hello Do Vicky,
Base on your video, it appears that you are using an old version of windows (windows 7).
We highly advise to upgrade it for free to windows 10 to resolve some random application error caused by windows 7.
Here is the free windows 10 upgrade : https://www.microsoft.com/en-au/software-download/windows10