error when i login the game

i cant in the game get this error
here is the error
asap thanks
Problem signature:
Problem Event Name: APPCRASH
Application Name: Engine.exe
Application Version:
Application Timestamp: 00000000
Fault Module Name: Engine.exe
Fault Module Version:
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 000f28ff
OS Version: 6.1.7601.
Locale ID: 1033
Additional Information 1: afb8
Additional Information 2: afb8b9d32ac1f9e0d79551747726a9bd
Additional Information 3: 61da
Additional Information 4: 61da2e34cd2fe7e525b40adf9402588b

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Hello sir, it appears that your OS is outdated. We recommend you upgrade to windows 10 for free to solve your app crash issue